What are we not thinking of?
Have you figured out how to leverage your initiatives for everyday operations? Sorry, a question with a question- we are consultants. What about succesion planning, competency building, collaboration, team building, training and reward systems (to name a few)?
Is there such a thing as successful change?
It depends on the measurement of success. For most initiatives in larger firms, strictly internal- no. For partnerships with an external firm that align organizational strength and business objectives- yes.
What should we do first?
Partner early with a senior consultant as a trusted advisor. Don't fall for turnkey change approaches. You want this to be sustainable and repeatsble. The change is for you and your stakeholders- get a good guide for the journey.
What will be most important?
To work from the end state back in your planning, to strip and replace the word resistance from your thinking and to ensure your change makes sense.